While I dread posting this message, I do want to assure everyone, we are doing everything we can to keep all of our customers and staff safe during COVID-19.
Working with body jewellery, we have always maintained a clean environment, but for your safety and my own peace of mind, we have introduced many new cleaning and sterilizing procedures as recommended by NSW Health Authorities while also following all social distancing recommendations.
During these hard times, we are doing everything we can to keep running as normal as possible.
We are dispatching daily as usual however due to changes with Australia Post’s current delivery schedules and the high volume of letters being sent each day, unfortunately, your order may take a little longer to arrive. We want to assure you we are doing everything we can to get your order you as quickly as possible
We thank everyone for understanding the delivery delays are beyond our control, but we do want you to get your item to you as quickly as possible, so we are all working very hard to ensure orders are dispatched and, on its way to you, as quickly as possible.
Right now, during these times, we stress how important it is to read our return policy here; please understand that we will not be able to make any exceptions on returns if you open your jewellery.
Although we do our best to keep the stock quantities updated, on the rare occasion that we may be out of stock on an item you have purchased, we will notify you and you will be given the option to wait or cancel your order.
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My Company Mother Jewel operates www.motherjewel.net. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.